Shipping Policy
1. Expected Delivery Time
| SHIP TO | STANDARD (BUSINESS DAYS) |
| United States | 9-14 |
You will receive an email to inform you of the tracking link after sending out the package!
2. Shipping Fee & Delivery Estimates
Shipping Fee: Shipping costs will be calculated and displayed at checkout based on your shipping address.
Delivery Time Breakdown:
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Handling Time: 2-3 Business Days (Monday to Friday).
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Transit Time: 7-11 Business Days (Monday to Friday).
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Total Estimated Delivery Time: 9-14 Business Days.
Order Cut-off Time: Orders placed before 4:00 PM will be processed the same business day. Orders placed after this time will be processed the next business day.
3. Tracking Your Order
Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track your package's status at any time.
4. Customs, Duties, and Taxes
All international orders may be subject to customs and duty fees as defined by the country of import. These fees are not included in your order total and must be paid by the recipient. Alomce is not responsible for any customs fees or delays caused by the customs department in your country.
5. Lost or Delayed Packages
While we strive to deliver on time, shipping delays may occur due to unforeseen circumstances (e.g., severe weather, customs inspections). If your package is delayed significantly, please contact us.
6. Contact Us
If you have any questions about shipping, please contact us:
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Email: info@alomce.com
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Phone: +86 190-2155-6768
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Address: A13, 10nd Floor, Jinfengcheng Building, Shenzhen, Guangdong, China